Worldwide delivery
We ship by air (small orders) and by sea (large orders). Roteschemie ensures that all your shipping documents are scanned and sent to you before your package takes off to your location. Average delivery time varies based on buyer’s location. Normally it takes 3-4 days by air and 8-14 days by sea.
INSURANCE AND SECURITY
Regardless of any written waivers given to one of our carriers, ALL shipments require a signature upon delivery for security and insurance reasons.
All customers are requested by Roteschemie to check their packages for damage or tampering before accepting and signing for their packages.
Due to the nature of the items to be delivered, delivery will only be made to the billing address that was specified when the order was placed. For more information you can also call us or write an e-mail.
PACKAGING METHOD & SIGNATURE
Even if you have a signature waiver on file with the shipping company, the shipping company will require an adult signature upon delivery for your security. Your shipment will not be posted or will be left at another delivery location (e.g. at a neighbor’s).
The shipping company will try to redeliver the package at a later date if no one is there to take it.
HOW DO WE TRANSPORT SAFELY?